WA-Richland

603 Knight Street, Suite C-3, Richland, WA 99352

(509) 591-5517

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Mark Mendoza
Mark Mendoza
2026-04-09
Smoothest closing I've ever done, I'm surprised how smooth it went compared to my previous considering I have a 2nd lien on my property
Thuy Pham
Thuy Pham
2026-04-09
Uma Thiyagarajan
Uma Thiyagarajan
2026-04-09
Riju Sam and Luke helped throughput the loan process, all good and no issues.
Thanh Lien
Thanh Lien
2026-04-09
I recently refinanced my home without having to verify my income. I contacted many places, but their interest rates were higher than Loan Factory. Van Pham and Leo helped me secure a lower interest rate than other lenders. What’s especially great is that there were no points and no closing costs. I’m busy with work and don’t have much time, so Van came to my house at 8 PM for the notary signing. Van and Leo clearly explained all my questions. They were friendly, enthusiastic, and very responsible in their work.
Tan Nguyen
Tan Nguyen
2026-04-09
Ann and Lucy was helpful and responsive
Phu Huynh
Phu Huynh
2026-04-09
Thank you so much Hannah and team. Hannah follows up on my case and keeps me updated. I will definitely contact them whenever I need to refinance.
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